The following information explains returns or exchanges to

Returns for purchases made via the internet

All returns must request an authorization number from customer service



·          Complete the Return Form that accompanied your package, making sure you indicate the item(s) being    returned and why (No damages accepted)

·          Securely pack your merchandise, being sure to include packing slip and authorization number.

·          Ship your package via US Postal Service or UPS

·          All returns must be processed within 7-10 business days of receipt.

·          Items for exchange are based on availability. Prices are as purchased. Shipping costs are the  customers responsibility

·          Final sale merchandise is non-refundable

·          We will notify you via email when your return has been received and processed.


Returns can also be made to the original Zannza retail location with original receipt of purchase       7-10 days business days.

If you would like to return merchandise purchased from a store:

    • Return Policy: Zannza Couture gladly accepts returns of unused merchandise with original receipt & tags attached from our store or our website within 7 days for full refund. Store credit only after 7 days-30 days of purchase.
    •  Final Sale on all purchases 50%-75% off


PLEASE NOTE: You will need a printer to print your invoice if needed. 

If you have additional questions, please contact a Zannza specialist at 1-516-209-1480

Please ship your return to:

Zannza Couture Returns
39 Raynham dr.  Syosset. NY 11791

Still need help? Contact Us